1. What Lifetime Pro includes
Lifetime Pro gives you the features and content of Similia's Pro Base plan, as Similia provides them to Pro subscribers from time to time, for as long as Similia provides the service. This includes the AI toolkit, unlimited cases and analyses, the classical repertories and classic materia medica, Jan Scholten's materia medica series, and offline mode in the installed app. Premium repertories and books are not included; some are available as Lifetime Pro add-ons (section 7).
AI toolkit operations use credits. Lifetime Pro includes 1,000 AI credits once, with no monthly allowance. You can buy more credits at any time.
Some works are licensed to Similia by their authors or publishers. If such a licence ends, the work may be withdrawn for all users, including Lifetime Pro holders. We will give as much notice as we reasonably can.
2. Who may use it
Your licence is for one named practitioner: the person who holds the Similia account used to buy it. You may use it on all your own devices; the app shows any limit on premium offline downloads. You may not share your account or sign-in details, let anyone else use your licence, or use it to give other people access to Similia's content.
3. How long it lasts
Your licence lasts for as long as Similia provides the service. It ends earlier on your death (section 9), if you delete your account, if you are refunded (section 6), if a payment plan stops before the 12th payment (section 4), or if we end it under section 10.
4. Paying in 12 monthly payments
If you choose the payment plan, you make 12 monthly payments. Lifetime Pro starts with the first payment, and once the 12th payment is made it continues for the rest of your licence without further payments.
You can stop the plan at any time from the billing portal. Access continues until the end of the month you have paid for and then ends, together with any Lifetime Pro add-ons. If a payment cannot be collected after Stripe's retries, access ends. In either case you owe nothing more, and your account continues on the Free plan with its data. The payment plan is not a loan or credit: each payment pays for its own month.
5. Switching from a subscription
If you have a Similia subscription when you buy Lifetime Pro, it is cancelled at purchase and the unused time you have already paid for is credited to you: taken off the price when you pay once, or credited against your next payments on the payment plan. Editions and add-ons on that subscription end with it. Checkout shows the credit and what ends before you pay.
6. Refunds
You can ask for a full refund within 14 days of buying Lifetime Pro or a Lifetime Pro add-on. On the payment plan, we refund the payment you made and stop the plan. A refund ends the licence or add-on it relates to; refunding Lifetime Pro also refunds and ends the Lifetime Pro add-ons bought with it. If you switched from a subscription, the refund covers what you paid for Lifetime Pro; the cancelled subscription is not restored, but you can subscribe again at any time. After 14 days, payments are not refundable, except where the law requires.
7. Lifetime Pro add-ons
Lifetime Pro holders, including those on the payment plan, can buy the Lifetime Pro add-ons listed in the app, each with a one-time payment. A Lifetime Pro add-on is part of your Lifetime Pro licence: it follows these terms and lasts exactly as long as your licence does, so it ends when the licence ends — including when a payment plan stops before the 12th payment. Some subscription add-ons, currently the Meditative, Richard Pitt and Colin Griffith packages, are not available with Lifetime Pro.
Lifetime Pro is also sold as the Lifetime Pro Bundle: Lifetime Pro together with a set of Lifetime Pro add-ons named at checkout, in one payment or 12 monthly payments. The add-ons in the bundle are Lifetime Pro add-ons like any other and start with the licence. Because they are paid for together with Lifetime Pro, they are refunded only together with it.
8. Your licence is personal
Your licence cannot be sold, transferred, given away, shared, or moved to another person or account.
9. Death and loss of capacity
Your licence ends on your death. Your executor or personal representative, or a professional executor you have named to us in writing, can ask our support team for an export of the patient records in your account. We will need a copy of the death certificate and proof of the requester's identity and authority. After providing the export, we delete the account as described in our Privacy Policy and Data Processing Agreement.
If you lose capacity, we will act on the instructions of a person legally authorised to act for you, such as an attorney under a lasting power of attorney, on the same kind of evidence.
You can name a professional executor at any time by writing to info@similia.io from the email address on your account. This section also forms part of your instructions to Similia about patient data under the Data Processing Agreement.
10. When we can end your licence
We may end your licence if you seriously breach these terms or our Terms and Conditions — for example by sharing your account, scraping or bulk-copying content, fraud, or disputing a genuine payment with your bank. In that case the licence can end straight away; we will tell you in writing, and you can still export your data for 30 days. We may also end licences if we stop providing the Similia service; we will give you at least 90 days' notice in writing and let you export your data during that time. Payments are not refunded after the 14-day refund period, except where the law requires.
11. Changes
We will not change these terms, or charge you more for your licence, after you buy it, except where the law requires. Similia's features and content change over time for all Pro users (section 1). If we publish a new version of these terms, it applies to new purchases; your licence stays on the version you accepted unless you choose to move to the new one.
12. If Similia is sold
If Similia's business is sold or transferred, Lifetime Pro licences are transferred with it, and the new owner takes on these terms.
13. Contact and law
For refunds, to name a professional executor, or for any question about your licence, write to info@similia.io or use the support chat in the app. These terms are governed by the same law as our Terms and Conditions. If you are a consumer, you keep the protection of the mandatory laws of the country where you live.