Terms and Conditions

Last Updated: January 31, 2026

1. Introduction

Welcome to Similia.io (“Website”, “Platform”, “Service”). The Website is owned and operated by SIMILIA LTD (“we”, “our”, or “us”), a company registered in the United Kingdom with its registered address at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

These Terms and Conditions (“Terms”) govern your use of our Website and application located at https://www.similia.io/ and the services we provide. By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

Please also review our Privacy Policy, which explains how we collect, use, and disclose information that pertains to your privacy. The Privacy Policy is incorporated into and forms part of these Terms.

2. Definitions

For the purpose of these Terms:

“Account” means a unique account created for you to access our Service.
“Content” means text, images, graphics, audio, video, software, data compilations, and any other form of information.
“User” or “You” refers to the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
“User Content” means any and all Content that a User submits, posts, uploads, or otherwise makes available to the Service, including cases and repertorizations.
“Personal Data” means any information relating to an identified or identifiable natural person as defined under the General Data Protection Regulation (GDPR).

3. Account Registration

To use certain features of the Service, you may be required to register for an Account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your Account. We encourage you to use a strong password and to never share your Account credentials with any other person. You agree to notify us immediately of any unauthorized access to or use of your Account.

We reserve the right to disable any Account at any time in our sole discretion, including if we believe that you have violated any provision of these Terms.

4. Intellectual Property

Our Intellectual Property: The Service and its original Content (excluding User Content), features, and functionality are and will remain the exclusive property of SIMILIA LTD and its licensors. All repertories, materia-medica content, and other materials provided through the Service, even if based on content in the public domain, are protected by copyright as unique compilations, adaptations, or reformattings created by SIMILIA LTD.

Your License to Us: By submitting, posting, or displaying User Content on or through the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content solely for the purpose of providing and improving the Service.

Prohibited Uses: You may not copy, modify, distribute, sell, or lease any part of our Service or included Content, nor may you reverse-engineer or attempt to extract the source code of our Service, unless you have our written permission or applicable laws prohibit these restrictions.

5. User Conduct

By using our Service, you agree not to:

Use the Service in any way that violates any applicable national or international law or regulation.
Use the Service for any purpose that is unlawful or prohibited by these Terms.
Impersonate or attempt to impersonate SIMILIA LTD, a SIMILIA LTD employee, another user, or any other person.
Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which may harm SIMILIA LTD or users of the Service.
Introduce any viruses, Trojan horses, worms, logic bombs, or other harmful material to the Service.
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service, the server on which the Service is stored, or any server, computer, or database connected to the Service.
Attack the Service via a denial-of-service attack or a distributed denial-of-service attack.
Scrape, data-mine, or otherwise collect data from the Service through any automated means.
Use the Service for any commercial purpose without our prior written consent.

6. User Content

You retain all rights to any User Content you submit, post, or display on or through the Service. By submitting, posting, or displaying User Content (such as cases and repertorizations) on or through the Service, you grant us the right to use, modify, publicly perform, publicly display, reproduce, and distribute such User Content on and through the Service.

You represent and warrant that (i) the User Content is yours or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your User Content does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person.

7. Data Protection and Privacy

For information about how we collect, use, and share your personal data, please review our Privacy Policy.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data-protection laws. Our legal bases for processing your personal data include:

Consent: Where you have given us explicit consent to process your data.
Contractual Necessity: Where processing is necessary to fulfill our contractual obligations to you.
Legitimate Interests: Where we have legitimate business interests in processing your data.
Legal Obligation: Where we need to process your data to comply with a legal obligation.

8. AI-Powered Features

Our Service includes AI-powered features that process your content using third-party artificial intelligence services. When you use features such as notes analysis, image analysis, live audio transcription, visual symptom extraction, or semantic search, your content is transmitted to and processed by these third-party AI providers, including OpenAI, Google, and Deepgram.

By using these AI-powered features, you acknowledge and consent to this processing. The AI providers may process your data in accordance with their own privacy policies and terms of service. We encourage you to review the privacy practices of these providers.

Voice and Audio Processing: When you use our Live Audio feature, your voice is recorded and transmitted to Deepgram for real-time transcription. This audio data is processed to convert your speech into text and is not permanently stored by the service provider.

Content Analysis: When you use our AI analysis features (notes analysis, image analysis, symptom extraction), your content is sent to OpenAI or Google for processing. These providers may use your data to provide and improve their services in accordance with their terms.

9. Cookies and Tracking Technologies

Our Service uses cookies and similar tracking technologies to track activity and collect information that helps us improve your experience. We use the following technologies:

Session Cookies: For authentication (14-day expiration)
Mixpanel: For analytics, event tracking, and session recording
Google Tag Manager: For tag management
Facebook Pixel: For advertising measurement
Sentry: For error tracking
Vercel Analytics: For performance monitoring
Rewardful: For affiliate and referral tracking

Some of these services may record user sessions, including mouse movements, clicks, and scrolling behavior, to help us understand user experience and improve our application.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.

10. Payment Processing

We use Stripe as our payment processor for subscription and one-time purchases. When you make a payment, your payment information is collected and processed directly by Stripe in accordance with their privacy policy and PCI-DSS compliance standards. We do not store your full credit card information on our servers.

11. Disclaimers and Limitations

Medical Disclaimer: The information provided on the Service is for informational and educational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

AI Disclaimer: AI-powered features are provided for assistance only and should not be relied upon as the sole basis for clinical decisions. The AI may produce inaccurate or incomplete results. Always use your professional judgment when interpreting AI-generated suggestions.

No Warranty: The Service is provided on an “AS IS” and “AS AVAILABLE” basis. SIMILIA LTD expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability: In no event shall SIMILIA LTD, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Service.

Third-Party Links: The Service may contain links to third-party websites or services that are not owned or controlled by SIMILIA LTD. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

12. Indemnification

You agree to defend, indemnify, and hold harmless SIMILIA LTD, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses arising from your use of the Service or your violation of these Terms.

13. International Data Transfers

Your personal data may be processed outside of your jurisdiction due to our use of cloud services and third-party providers. These providers may store or process your data in the European Union, United States, or other regions where they maintain facilities.

When transferring data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission or other legally valid mechanisms to protect your data.

14. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in our Privacy Policy, unless a longer retention period is required or permitted by law.

15. Modification of the Service

We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part of it) with or without notice.

16. Termination

We may terminate or suspend your Account and access to the Service immediately, without prior notice or liability, for any reason, including for breach of these Terms.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict-of-law provisions.

18. Changes to These Terms

We reserve the right to update or modify these Terms at any time. We will notify users of any changes by posting the new Terms on this page and updating the “Last Updated” date above.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SIMILIA LTD regarding our Service.

20. Children's Privacy

Our application is not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16.

21. Data Protection Authority

If you are located in the European Economic Area and believe we are unlawfully processing your personal information, you have the right to complain to your local data-protection supervisory authority.

22. Contact Us

If you have any questions about these Terms, please contact us at:

SIMILIA LTD
71-75 Shelton Street, Covent Garden
London, United Kingdom, WC2H 9JQ
info@similia.io